Privacy Policy

Last Updated: [10/12/2025]

At Pamoi, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, and customer support channels.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information that identifies you, such as:

Name
Phone number
Email address
Shipping address
Billing information
Order history

1.2 Non-Personal Information

Information that does not personally identify you, including:

Browser type
Device information
Cookies and usage data
IP address
Pages visited on our website

1.3 Information You Provide Directly

You may voluntarily give us information when:

Creating an account
Placing an order
Contacting customer support
Subscribing to newsletters or promotional offers

2. How We Use Your Information

We use your data to:

Process and deliver your orders
Communicate order updates and customer support responses
Improve our website, services, and user experience
Send promotional emails or offers (you may opt out anytime)
Enhance security and prevent fraudulent activities
Maintain internal records and analytics

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

3.1 Service Providers

Trusted third-party partners who help us operate our business, such as:

Courier and delivery companies
Payment processing services
Marketing and analytics tools

These partners only receive the information necessary to perform their services.

3.2 Legal Requirements

We may disclose information if:

Required by law
Necessary to protect our rights, safety, or property
Needed to prevent fraud or misuse of our services

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

Understand website usage
Remember your preferences
Improve performance and functionality

You may disable cookies in your browser settings, but some features of the website may not function properly without them.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from:

Unauthorized access
Misuse or alteration
Loss or theft

While we strive to secure your data, no method of transmission over the internet is completely risk-free.

6. Your Rights

You may request to:

Access your personal information
Update or correct your information
Delete your account or data (subject to legal obligations)
Unsubscribe from marketing communications

To exercise any of these rights, please contact us using the information below.

7. Retention of Information

We retain personal information only as long as necessary to:

Provide our services
Fulfill legal or business obligations
Resolve disputes and maintain accurate records

8. Third-Party Links

Our website may contain links to third-party sites.
Pamoi is not responsible for the privacy practices or content of those external websites. We encourage you to review their policies before sharing personal information.

9. Children’s Privacy

Our services are not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children. If such information is discovered, we will take steps to delete it promptly.

10. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to our support team:

📩 Email: info@pamoi.pk
📞 Phone: 0331 4198777